Facebook Messenger Live Support
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Being able to engage with your customers in real time in order to offer great support is key to increase conversion in your store. Why pay for a live chat service when you can use your Facebook page messenger for free. With over 800 million active members, chances are your customers have a Facebook account, and you can now communicate with them directly to answer any questions they may have.
Our Magento 2 Facebook Live Chat extension implements the Messenger server on your site so that users can chat on your Magento 2 store with your support agents on logged in to Facebook. Having a live chat representative available on your site is a great way to increase sales as you can answer questions about your products, prices, estimated shipping times and much more.
A free Facebook account, app id, and Facebook page are required for the messenger service to be work. Setup takes only seconds and no coding changes are required, a simple to use configuration panel lets you enable or disable features directly from your Magento 2 admin panel.
What Our Customers Are Saying
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The support team answered our questions right away and even helped us installing the module. It's great for chatting with our own customers and helping them with their issues. 5/5 would recommend.
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Simple and stragith to the point, no cumbersome tacked on features that aren't necessary or added fees. Install and you are good to go.
Cheers.
Frequently Asked Questions
Do I need to know how to code to install your modules?
No code changes are required for our modules to work with a standard Magento install. We also offer professional installation service to ensure the module is installed correctly.
How can I pay for the modules?
We accept all major credit cards and PayPal processed by Stripe and secure via 256-bit SSL.
Do you offer refunds?
Certainly, simply contact [email protected] to submit your refund request along with your order number.
Can I install your module as a trial?
We don't offer trials of our modules, but we do offer a money back guarantee if you're not satisfied or if the module doesn't work as intended.
Can I access the module source code or modify it?
Yes, all of our modules are open source and not encrypted in any way.
After installing a module I'm getting a "404 Not Found" on the Admin panel.
Simply log out of your Magento admin and log back in refresh session permissions.
Are the modules compatible with my theme / other modules?
We try to make our modules as compatible as possible, but because we can't take every possible scenario into consideration there may be a case where our module may conflict with custom code applied to your site. We would be happy to troubleshoot and if possible patch the module to work with your site's environment.