Facebook Messenger Live Support
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With over 800 million active members, chances are your customers have a Facebook account. So why not implement Facebook Messenger live chat support on your Magento store allowing you to chat with them directly through their favorite social media platform ensuring the best possible customer service experience. Answer questions about your products, offer order status updates and more directly through the Facebook page chat.
This extension integrates the Facebook Messenger service on your Magento store allowing customers to quickly and easily communicate with your support team. Having a live chat representative available on your site is a great way to increase sales and improve customer experience in turn building brand loyalty.
A free Facebook account, app id and Facebook page are required for the messenger service to be usable. Setup takes only seconds and will work with any Magento theme out of the box.
What Our Customers Are Saying
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Our Magento store has not been updated in year but we wanted to add open graph. The module did not work with our site but the support team was able to walk us through fixing the issue. Support was great and fast.
Frequently Asked Questions
Do I need to know how to code to install your modules?
No code changes are required for our modules to work with a standard Magento install. We also offer professional installation service to ensure the module is installed correctly.
How can I pay for the modules?
We accept all major credit cards and PayPal processed by Stripe and secure via 256-bit SSL.
Do you offer refunds?
Certainly, simply contact [email protected] to submit your refund request along with your order number.
Can I install your module as a trial?
We don't offer trials of our modules, but we do offer a money back guarantee if you're not satisfied or if the module doesn't work as intended.
Can I access the module source code or modify it?
Yes, all of our modules are open source and not encrypted in any way.
After installing a module I'm getting a "404 Not Found" on the Admin panel.
Simply log out of your Magento admin and log back in refresh session permissions.
Are the modules compatible with my theme / other modules?
We try to make our modules as compatible as possible, but because we can't take every possible scenario into consideration there may be a case where our module may conflict with custom code applied to your site. We would be happy to troubleshoot and if possible patch the module to work with your site's environment.
- Improved support for custom themes
- Improved responsiveness and mobile device support
- Added option to enable/disable including jQuery library
- Added option to select left/right align of the chat box
- Added option to select the color of chat box pull out tab